Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Welcome to Velmire. We are committed to providing a reliable and transparent shipping experience for our customers throughout the United States.
Shipping Locations
Velmire currently ships to customers within the United States. At this time, we do not offer international shipping.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or major holidays.
During periods of high demand, processing times may be extended. If there is a significant delay, we will notify you using the contact information provided during checkout.
Shipping Time
Estimated delivery time: 7–10 business days
Delivery estimates begin after the order has been processed and shipped.
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other factors beyond our control.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Customers can track their orders using the tracking number provided in the shipment confirmation email.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Velmire is not responsible for delays or losses resulting from incorrect or incomplete shipping addresses provided by the customer.
Lost or Delayed Shipments
If your order appears lost or significantly delayed, please contact us at support@velmire.shop and our support team will work with the carrier to investigate the issue.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include photos of:
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The damaged item
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The shipping box
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The shipping label
This information helps us resolve the issue quickly.
Contact Information
Velmire
1858 Stone Brook Ct
Lawrenceville, GA 30043
United States
Email: support@velmire.shop
Phone: +1 (832) 252-1341